Citywide
Fulfillment
Are you seeking ways to enhance and expand your business operations without the need to increase your current workforce? Perhaps your growth trajectory is hindered by a team already operating at full capacity, leaving little room for further expansion. Or maybe you find yourself unable to fully capitalize on your production potential due to limited operational resources.
At Citywide, we understand the challenges that come with managing and scaling a mortgage business. That's why we offer comprehensive Fulfillment services designed to alleviate the burdens of day-to-day operations, streamline processes, and maximize efficiency.
Whether you're facing bottlenecks in processing, underwriting, or closing, our experienced team is here to provide the support and expertise you need to overcome obstacles and unlock your business's full potential. With Citywide's Fulfillment services, you can focus on driving growth and serving your clients while we handle the rest.
Loan Tracker
Stay on Track with the Citywide LOAN TRACKER​
Citywide has developed an amazing loan tracker system to keep you up-to-date on the progress of your home loan. Our goal is to keep you informed each step of the way! We know it's the key to creating a positive and rewarding experience for our clients.
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When your clients work with Citywide, they will receive an email notification when the loan reaches each of the six critical milestones in the loan process.
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They'll be impressed every step of the way!
Why Choose Citywide
Get your client's mortgage approval in one day. Yes, you read that right. Same Day Mortgage removes the uncertainty from buying a home. Get your client's loan approved in one day with options as little as 3% down. In a market that demands it, we give homebuyers the edge they need to make their dream home a reality fast. This is your upper hand on the competition.
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With our incredibly fast Same Day Mortgage we’re helping people move as fast as cash and get their homes!
Same Day Mortgage
Operational support fully customized to your unique requirements.
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Our suite of operational support includes high-level assistance with upfront scenarios, guideline and compliance concerns, or credit committee reviews. We partner with you on UW escalation support, UW and Doc Rush requests, and pipeline management to assure your loans are successfully meeting COE’s and lock dates. You pay only a set fee per each funded loan, and with that we offer our operational oversight and high-level branch management resources completely free of charge!
We Offer Operations on Demand
We feel certain you’ll agree that our level of comprehensive offerings sets us apart from traditional corporate processing services, but we don’t stop there.
Operations processing performance metrics are closely monitored and shared with the Regional VP, Division VP and SVP. We are invested in your success and focused on delivering on our promise to deliver productivity you can count on.
Investing in Your Success with our Commitment to Service
We offer custom services, overflow, and vacation coverage support and we encourage you to explore our standalone options for Loan Originator Assistants, Transaction Assistants and Transaction Coordinators, which provide role-specific access to our highly skilled team.
A Point of Contact Directory for our support services will be shared on receipt of a signed overflow acknowledgement. Those services include, but are not limited to, UW Escalations and Complex Guidelines Support, Closing Escalations, UW Initial and Conditional Rushes, Doc Rushes, Production Reporting and Pipeline Management, Octane Configuration and Support, Express Appraisal Orders (pre-assignments), Branch Integration Support (such as setting up AMC Panels), and more.